Tork

Feature

Human-in-Loop

Route high-stakes AI decisions to human reviewers. Configure escalation paths, approval workflows, and notification channels for when AI alone isn't enough.

Try It Live

tork-hitl-demo
AI RequestTry: "delete production database" or "$150,000"
Escalation Decision
Click 'Simulate Approval' to see the workflow...

When AI Needs Human Backup

High-Value Transactions

"AI recommends trades > $100k"

→ Require manager approval

Sensitive Topics

"Medical or legal advice detected"

→ Route to compliance review

Edge Cases

"Low confidence score from AI"

→ Queue for human verification

Customer Escalation

"User requests human support"

→ Seamless handoff with context

Flexible Escalation Rules

policy.yaml

policies:
  - name: high-risk-escalation
    action: ESCALATE
    conditions:
      - type: keywords
        values: [medical_advice, legal_advice, financial_recommendation]
      - type: confidence_below
        threshold: 0.7
    
    escalation:
      # Who to notify
      notify:
        - channel: slack
          webhook: $SLACK_COMPLIANCE_WEBHOOK
        - channel: email
          to: compliance@company.com
      
      # Approval workflow
      require_approval: true
      approvers:
        - role: compliance_officer
        - role: team_lead
      
      # Timeouts
      timeout_minutes: 30
      timeout_action: BLOCK  # or ALLOW with warning
      
      # Include context
      include_context:
        - original_input
        - ai_response
        - policy_triggered
        - risk_score

Notification Channels

Slack

Real-time alerts to channels or DMs

Email

Detailed notifications with full context

Microsoft Teams

Integrate with your M365 workflow

PagerDuty

Critical alerts with on-call routing

Webhook

Custom integration with any system

Tork Dashboard

Built-in review queue and approval UI

Approval Workflow

Policy Triggered

AI output matches escalation criteria

→

Request Queued

Held for review, user notified of delay

→

Reviewers Notified

Alert sent via configured channels

→

Human Decision

Approve, modify, or reject the AI response

→

Response Delivered

Approved content sent to user with audit trail

Add Human Oversight

Keep humans in control of high-stakes AI decisions.